Job Description
Job Description
· Minimum 12 plus years of experience of ServiceNow development and configuration preferably within the HR Scoped application, with a SNOW partner.
· More than 10 years of technology experience supporting a complex application with integration points across other systems.
· Experience with complex integrations both Rest API and batch file feed based integration via mid-servers is a must.
· Basic Knowledge of Virtual agent, NLU.
· Knowledge of agent workspace, Advanced work assignment, application upgrades is required.
· Experience with JavaScript, JSON, Java and API programming is required.
· Experience with SSO and mutual authentication based security is a plus.
· Experience with SQL, NoSQL, or Relational Database development desired.
· Experience with test driven development, agile practices, and tools desired.
· Knowledge of all phases of system development lifecycle, including production support.
· Strong analytical skills, interpretive and evaluative skills.
· Strong organizational skills across multiple threads of work streams.
· Outstanding documentation, presentation, and interpersonal skills.
· Creative and resourceful approach to the business and an ability to think and deliver creative value-added solutions to clients.
· Must be service-oriented, team player, work independently.
· Must be able to work flexible hours, including support on release weekend.